Orders & Payments

ORDER PROCESSING

After placing an order a confirmation email with the order number will be sent to your designated email address. Orders cannot be changed or cancelled after submission. Once the order is ready for dispatch we shall send a text message and email notification with an estimated time of delivery.

PRE-ORDERS

Some of our products are offered only on a pre-order basis. This means that you can request to have the item custom made for you.

 

Before placing a pre-order;

  • Please note that it takes up to 10 days to for the garment to be ready

  • Payment is collected when the order is placed. Please see more details on payment processing below.

PAYMENT PROCESSING

Payment is collected once an order has been submitted. We do not store any of your banking details. All transactions on this website are secure and processed through our third-party partner, Seerbit.

We do not accept payment on delivery. If there's an issue with you order that warrants a return or exchange, kindly refer to our return policy for further information.

PAYMENT METHODS

We accept;

    1. Credit and debit card payments (Visa & MasterCard)

    2. Mpesa payments

    3. Airtel Payments

    4. Paypal

To ensure your safety and that of our team, we do not accept cash payments.